Randal Johnson, Executive Director
COUNCIL OF THE SOUTHERN MOUNTAINS
BOARD OF DIRECTORS TRAINING
CSM will be providing training to the agency Board of Directors tentatively set for September 24, 2016. The training will consist of Board Responsibilities and the Ten Best Practices of a Non Profit Board. The training will be provided by the Executive Director of the West Virginia Non Profit Association.
Laura Lee Haddad has spent her entire career in the nonprofit sector serving in the position of Executive Director or Resource Development Director for state, national and international, organizations. A seasoned veteran in nonprofit management and volunteer development, Laura Lee has worked for the March of Dimes, the American Cancer Society, the National Speakers Association/Ohio Chapter, United Way of the Greenbrier Valley, and now, founding Executive Director of the new West Virginia Nonprofit Association. Laura Lee’s familiarity with the needs of nonprofit organizations and her natural skills in building partnerships are a perfect match for growing the association into one that serves its members as a connector, service provider, and a collective voice in building the strength and effectiveness of West Virginia’s nonprofit organizations.
UPCOMING CSM EVENTS
The CSM Fitness and Wellness Center is sponsoring a 10k run on July 9, 2016. The event is to bring awareness to citizens about the benefits of exercise and healthy life choices. Garnet Edwards, CSM Fitness Trainer and WVU Sports Hall of Fame , and Tom Morsi, CSM Board of Directors are in charge of the event. Mr. Edwards has already starting reaching out to the community for sponsorships. For more information, call CSM at 304-436-6800.
The agency is also working with WVU Extension staff Lauren Wells, Nutritionist, to provide classes on diets for addressing the high rates of diabetes, obesity and general health problems of McDowell County citizens. More news on these workshops will be presented as the dates are finalized.
ODD NEIGHBORHOOD WATCH GROUP
Town of Odd, WV Neighborhood Watch Group
Raleigh County, West Virginia
The Odd, WV Neighborhood Watch Group has been in existence since May of 2010. The small town is located in Raleigh County, WV and the County Sheriff, Steve Tanner, states they are the model Neighborhood Watch Group. The Council of the Southern Mountains Retired and Senior Volunteer Program has registered 32 volunteers with this group and they have 18 community volunteers (non RSVP volunteers) that also help. Since being in existence, the RSVP volunteers have donated 23,957 hours in their community making it a better and safer place to live.
This group is an organized Neighborhood Watch Group with a President, Lewis Dickerson, Vice-President, Secretary and Treasurer. They receive yearly dues from the members in order to complete civic projects in their community. Yearly newsletters are distributed and an annual Christmas Dinner is held for the members. During their time of service to their community they have been instrumental in having five (5) abandoned homes torn down and they are still pursuing this endeavor. Abandoned homes are potential sites for drug usage and other crime activities.
The NWG also participates in litter control for a seven (7) mile area. This project takes place two (2) times per year. They are a member of REAP (Rehabilitation Environmental Action Plan) and have won a service award several years in association with the Adopt A Highway program in West Virginia. The Odd Neighborhood Watch Group joins in visiting disabled Veterans at the Beckley Veteran's Hospital every three months with other RSVP volunteers. They donate $100 out of their funds to be used for the Veterans in helping get haircuts, go on outings or other worthwhile activities. They are also working on a Veteran's Memorial in their community which is 70% complete. They hope to have the dedication in May 2016. The group is also a member of the Raleigh County Neighborhood Association. They have plans on sponsoring a community yard sale for their Neighborhood Watch Group with the Neighborhood Association participating in June of this year.
Safety pamphlets are routinely distributed throughout the community by the Neighborhood Watch Group on disaster preparedness and neighborhood watch safety. Night lights have been provided and even installed for the members. The group also participates in a messaging service, called phone-vite that is able to communicate quickly with its members. They subscribe to this service and have the Commander listed along with Block Captains that allows them to dial in to the service and send messages instantly to the members. They pay about $.3 cents per call. The group sees this as a vital way to communicate quickly in an emergency.
RSVP agrees that this is a model Neighborhood Watch Group that others should try to emulate. They have been and continue to be very instrumental in keeping the crime down in their community and have contributed greatly to improving their area to instill pride among their neighbors and help prevent many of the causes of crime. Good work RSVP.
CSM RECEIVES $20,611 GRANT FOR NEMT
The West Virginia Office of Economic Opportunity approved a grant to support the CSM Non Emergency Medical Transportation program. The award is to help the agency make the program viable to help those we serve.
The purpose of the NEMT program is to ensure eligible participants who do not have access to appropriate transportation to and from scheduled doctor and hospital covered services may obtain medical intervention.
CSM has five vehicles approved for services with three drivers and one Coordinator. Trips are scheduled through a company named MTM which is the contracted provider through the WV DHHR. For information, call CSM.
INTERNET FOR LOW-INCOME AMERICANS
Low income Americans are expected to be able to apply for help from the federal government in paying for Internet access in December of 2016.
The Federal Communications Commissioners voted on March 31, 2016 to expand the $1.5 billion Lifeline program, a $9.25 per month subsidy for Internet and phone service. It can be used with cell phone Internet or home Internet.
It’s the latest federal government attempt to close a digital divide between those who have access to the Internet and those who do not, as the ability to go online becomes seen as an increasingly important part of modern life. It is a key for looking for jobs, going to school or entertainment.
The Federal Communication Commission announced that the agency is addressing abuse and fraud problems with improvements like making an independent check that people are actually eligible rather than have a phone or Internet provider perform the verification of eligibility.
Providers get payments for signing up customers and then pass along discounted or free service. There have been problems with some providers signing up ineligible individuals. Having the FCC verify eligibility may help remove the incentive for them to commit fraud.
The program will have a $2.25 billion budget but could be raised.
Source: Bluefield Daily Telegraph, April 1, 2016 from the Associated Press.
Community Service Block Grant Program
The CSMFood Pantry served a total of 25 families. Items from the Food Pantry include, but are not limited to, donated goods from Mountaineer Food Bank, and Huntington Area Food Bank.
The Family Day Care Food Program served a total of 23providers.
During the month of March, a total of 33 participants were in enrolled in the Credit Union.Balances are as follows:
Christmas Club: $1,290
The Wholesale Buyers’ Club had a total of 15 participants. This program allows customers to buy products in bulk at lower costs. Items purchased range from eggs to cleaning supplies. There are no requirements to participate in this program.
Tax preparation began on January 19th. As of April 11th, a total of 576 returns have been completed with a refund amount of $1,295,599.
The Director of Community Services, Consumer Services Advocate, and Administrative Assistant attended a quarterly System Administrators meeting on March 24 at the Office of Economic Opportunity. The Director of Community Services will training for ROMA (Results Oriented Management and Accountability) Implementer for the agency. This certification will help the agency in accurately completing reports and community needs assessment according to the Organizational Standards.
NEW CSM Risk Management/Assessment Policy
Date of Issue: March 22, 2016
I. Risk Management
The Council of the Southern Mountains (CSM) recognizes that risk management is an integral part of good management practice. Risk Management is an essential element in achieving business goals and deriving benefits from market opportunities.
CSM is committed to managing risk in a manner appropriate to achieve its strategic objectives. CSM will keep stakeholders informed of material changes to the agency’s risk profile through its periodic reporting obligations. The continued successful safeguarding, maintenance and expansion of the agency’s businesses requires a comprehensive approach to risk management. It is the policy of CSM is to identify, assess, control and monitor all risks that the agency may incur to ensure that the risks are appropriate in relation to the Mission Statement and Strategic Plans of the organization
Fundamental values of CSM are respect for our employees, consumers, volunteers, stakeholders with integrity. By acknowledging that risk and control are part of everyone’s job, and by incorporating risk management into the CSM daily business practices the agency will be better equipped to achieve our strategic objectives, while maintaining the highest ethical standards.
All staff are expected to demonstrate the highest ethical standards of behavior in development of strategy and pursuit of objectives.
A. Individually and collectively the CSM employees shall:
a. Consider all forms of risk in decision-making;
b. Create and evaluate agency-wide and departmental risk assessments;
c. Continually monitor and seek ways to improve the risk management framework;
d. Fully participate in risk assessment and risk management level;
e. Strive to achieve best practices; and
f. Accept that risk assessment and management is mandatory, not optional.
g. unacceptable levels of financial loss relative to strategic and operational targets
h .breaches of legislative or regulatory compliance
i. damage to its reputation
j. unacceptable interruption to the provision of services to customers
k. damage to relationships with its customers and key stakeholders
B. Regular review, assessment and monitoring of existing risks is to occur quarterly in health and safety and annually financially. New risks are to be managed as they arise. All risks must be reassessed when there is an organizational change to the agency structure (i.e. management change or restructure of the organization). Risk Assessment is conducted using a risk assessment tool for likelihood and covers:
People (including health and safety which is checklist in the Safety Policy);
Regulatory and Compliance.
Risk Treatment options are considered in determining the suitable risk treatment strategy. Planned action plans supporting the strategy are recorded in an on-line risk management database identifying responsibilities and a time line for completion. Avoid the risk;
Reduce the likelihood of the occurrence;
Reduce the consequences of the occurrence;.
For more information about this new Policy, contact Randal Johnson,
At the present we are discussing with the WV Office of Economic Opportunity the possibility of them funding the $4000 software upgrade needed for out accounting software. The system needs to be able to give us an agency-wide balance sheets as it will now only do this for each program. I will keep the Board informed.
Weatherization Assistance Program
The program, as of this writing has completed one job this month and is projected to finish another making for a total of two in April. We are reviewing the budget and at this point believe we may only have to lay-off the crew only one month instead of two. This is very encouraging and should allow us to achieve our production quota. The Board still needs to be aware that I am very concerned about this program. The grant application to continue this program is due April 29.
Membership has increased slightly to 75 and the Center has made a profit for the month of March of $556.36 and year to date profit of $2,544.55. This is great news. I wish to thank Tom Morsi and his brother-in-law for repairing two of our most used tread mills this month. Their labor was free but the parts costs $575.00.
We are still planning for the 10k run in July for county awareness of fitness and working with WVU Agriculture Extension in McDowell County to provide nutrition workshops. More information on this when the dates are finalized.
I have met with WV Catholic Charities and reviewed our services with them. We may possibly become a grantee sub-recipient for their SNAP awareness program to inform people of the availability of this program when they are in need. More information on this new development as it is finalized.
As the Board is aware, I am on the Board of Directors of Reconnect McDowell and attended the last Board meeting in Charleston on March 29 and 30 of this year.
The mentorship program for McDowell students called Broader Horizons just finished its third year and is deemed a success by all involved. Students attend programs in Charleston and Washington and these are exposing them to greater opportunities. This program is funded by a grant from AT&T and must be renewed.
The VOYA Foundation has awarded a $50,000 grant to replenish the student and adult literacy centers throughout McDowell as well as place books on buses for students to read during long bus rides.
The McDowell Expo is tentatively set for June 3-4 at the Welch Armory. The Expo will provide resources and information on job opportunities and community services, as well as offer health screenings for the community.
The McDowell County Schools report that the drop-out rate has decreased in the system and that teen pregnancies are down. The WV Department of Education just preformed a monitoring and related they are seeing significant improvements in McDowell County schools.
In regard to the Renaissance Center or Teacher’s Village, the Best Furniture building was acquired and there have been demolition problems due to asbestos. The County has trained the people to remove the asbestos and the destruction of the building should be seen very soon. Reconnect McDowell has raise about $5 million for the apartment building with stores on the first floor. Approximately $1 million is still needed but the organization related that this should not be a problem. I did not hear a projected date for completion. I will provide the Board with updates as I have news.
Non-Emergency Medical Transportation
Thanks to the grant from the WV Office of Economic Opportunity, the program is in a positive cash flow, although small. The revenue should increase significantly until June 30 of this year when the grant expires. We have hired a new driver in McDowell County and are exploring hiring another.
I have spoken with WorkForce WV about CSM becoming part of the Let’s Train WV program which pays employers for hiring people whose unemployment benefits have expired. The program would pay their salary during training. The program Coordinator with whom I spoke stated that the training period for drivers in the NEMT service was too short to justify them writing a contract. In essence this means we do not qualify. I will continue to search for additional funding opportunities for all our services.
It is encouraging to see our Title XIX Waiver program for disabled citizens back in the positive side of revenue. Year to date we are $41,439.66 to the good. This will allow to make up for any losses and to help us provide the needed services people in our communities need. Good work Title XIX.
To repeat, we have dropped the Aged and Disabled Waiver program as we could not project this service coming out of the red financially. We are also not actively seeking replacements for staff in the Right From The Start program as we cannot keep qualified staff, Registered Nurses and Licensed Social Workers.
We continue to have no word on the complaint filed in the ADW program almost three years ago.
February 2016 Newsletter
FAMILY DAY CARE FEEDING PROGRAM
This program, that provides reimbursement for families caring for children while their parents work or attend school, is still operating below capacity. There are not enough providers and in order to keep the program operating, Community Service Block Grant funds are being utilized to supplement the budget. The program Coordinator has her salary paid by CSBG for 4 months of the year. The Coordinator continues to seek new providers. This program is funded through the WV Department of Education.
NON EMERGENCY MEDICAL TRANSPORTATION
Since we are down to one driver, a Help Wanted ad was run in the newspaper. One person was referred and we have hired that individual. The program has received just over $10,000 in reimbursement this month but it was too late being paid to be included in the January financial statement. We continue to make this a viable service.
AGED AND DISABLED WAIVER PROGRAM
We have transferred two of the four members we had in this program. As soon as the other two are converted over, the expenses for this program will cease. We will continue with the process of relinquishing this non-viable service. Also, there is still no report on the ADW complaint.
We bill a company named Molina for our service provision reimbursement in Title XIX Waiver. There have been changes made by the company and State of WV in the billing process and this has delayed CSM receiving revenue. This is causing cash flow problems but as of this date, 2/10/16, staff report the system is operating back to normal. This should result in payments coming in more often and according to timelines.
We continue to cut costs in these services by reducing the telephones, fax and space in the Bluefield office. The Clinical Director is also using an agency vehicle for organization business only that saves a large amount of money each month as opposed to paying her mileage for use of her own vehicle.
I have submitted a preliminary Quality Improvement Plan to the State Office of Economic Opportunity Weatherization program officials for the December, 2015 monitoring of our Weatherization program. We are required to return to two homes for additional work to complete the jobs. However, one homeowner refuses to have a vent exhausted to the outside through his roof and the other homeowner passed away. We have contacted the State office for assistance with the venting problem and will wait until the family of the deceased homeowner is ready for us to return to complete the repairs.
I submitted an email request to sell one of our Wx trucks that is no longer used. To date, I have not received a reply.
A reduced membership fee has been implemented from $20.00 to $10.00 per month. We advertised the reduced fee in the Welch News. In addition, Tom Morsi, CSM Board member, and Garnet Edwards, CSM Fitness Center Trainer, addressed the Kiwanis Club seeking community awareness and increased membership. They both have done a wonderful job.
The membership number is now 70. This is almost a 60% increase since last month.
We continue with three excellent Trainers that help members with all aspects of fitness and wellness. They are: Mary Lewis, Ruth Brown and Garnet Edwards.
VOLUNTEER INCOME TAX ASSISTANCE PROGRAM
To date, CSBG staff have completed 260 returns, amounting to $784,000.00 in money returned to County families, free of charge. At this rate, we will exceed last year’s record of 600 returns with $1.2 million in refunds.
A delay developed in the electronic filing process as staff learned only recently that everyone filing had to have an email account. The State agreed we could set up a general account and use this email address for everyone that files that does not have email.
The CSBG staff preparers are certified through IRS. This service is open, confidential and free to everyone so if anyone on the Board needs to file, just let us know.
As reported earlier, I submitted two grant applications in January. One grant was for $15,000 to Dominion Resources Foundation and the other for $22,000 to the WV Office of Economic Opportunity. Again, to date there has been no response.
Lot on McDowell Street
CSM has had very few inquiries about the lot located near the dialysis center on McDowell Street. This lot was purchased with WV Housing Development Fund money for a third house, which we decided not to build.
Warrior Creek Development has offered CSM $1,000 for the property as their Director, Mr. Craig Snow, said this was all they had to offer. This company wants to build and/or rehabilitate housing to attract teachers to the county. They are trying to buy the lot beside ours for back taxes but this will take some period of time. They have started some demolition work on one house near the lot we own, with labor from chronically unemployed who will earn an Associates degree in Construction after 2 years through Southern WV Community College.
Many things need to be considered about their plans,i.e., financial status and overall ability to rehabilitate and build homes for prospective teachers, and due to the many dilapidated houses in that area, many new teachers may not want to live there.
As a matter of information, Reconnect McDowell has raised $2.5 million of the projected $6 million to tear down the Best Furniture building and construct an apartment structure.
Family Day Care Feeding Program
This program is down to 23 providers and we are constantly seeking new enrollees among day care providers. CSBG is subsidizing this program as it can only sustain itself for just about 8 months out of an annual budget.
Community Services Block Grant
The program staff completed another successful summer program in the Youth Exposure Series. This service provides culturally meaningful experiences for children of low-income families in an effort to provide them with an equal experiential background.
The staff are now working on providing Christmas gifts to deserving children in this county. Their goal is 500 presents.
The Food Pantry is stocked right now and serving deserving individuals and families.
The Weatherization Assistance Program is back to work and need to complete two houses this month (September) to meet their production quota. We have hired a part-time employee who is certified to perform the required Estimates-Audits of homes to be weatherized and then do a Quality Control Inspection once the crew has finished the job. We are very fortunate to have him as we would have had to shut down the program if not acquiring his services. His name is Gerald Brown and he is also the Weatherization Coordinator for Mountain Heart, headquartered in Wyoming County.
Waiver staff just completed an unannounced review by the Office of Health Facilities Licensure and Certification (OHFLAC). This agency awards our license to bill for services. The review resulted in no major findings. The final report will be issued very soon.
The largest program, Title XIX is under a Managed Care company and there have been many cut backs in reimbursements. We are trying to adjust in order to keep the program economically feasible.
The Non-Emergency Medical Transportation program billed $7,000.00 in September although we have not received the money to date. This fact makes their financial statement look worse than it is, however, based on everything considered, it still looks bleak for continuation of this program.
We have hired a Registered Nurse and Licensed Social Worker for the Right From The Start program. They have finished their training and now are starting to establish a caseload. We are very hopeful these staff will remain and keep this vital service going for pregnant mothers and infants up to one year of age.
There is still no word on the complaint that was filed regarding Waiver. It will be one year in October.
The Board approved the following changes in the Policies and Procedures manual, as outlined:
Addition of Policy 163-Consumer Satisfaction Surveys-This will formalize the process we have been completing for several years.
Addition (in read) on page one of Policy 239-Human Rights Committee-This is required by the licensing agency for Waiver.
Deletion of first sentence in third paragraph under “Performance Appraisals” of Policy 101 which removes the one year review requirement for Job Descriptions.
Please visit these CSM websites:
Council of the Southern Mountains
It is said nothing is sure but death and taxes. These days it should be said, and paying to have those taxes prepared. This is not the scenario at CSM as the Volunteer Income Tax Assistance Program is thriving as it grows annually. For the 2015 tax season, 601 tax returns were prepared representing low-income families throughout McDowell County.
Just as a new record was set for the number of prepared taxes, the amount of refunds also hit a new high. This year alone CSM staff brought back to the local economy $1,254,938.00. All of this and not one dime was charged to those that qualified.
The Community Services Block Grant program staff have taken on this most beneficial service for the people we exist to help. It certainly has paid off as it is cost free to the tax payers and has saved them thousands of dollars if they had gone to private tax preparers that charge.
All of the CSBG staff takes training through the IRS and must pass a rigorous test. They are then certified and can prepare all but the most complicated returns.
Staff also files the returns electronically and can have the refund, if that is the case, deposited into the person’s bank account. This procedure is just as fast as any paid service.
Of course, we do not give incentives to customers that reduces their returns. All of their rightful refunds are deposited into their bank accounts or with a paper check.
Tax season is an exciting time at the agency as the place buzzes with new faces and people excited about the free service.
Congratulations CSBG staff for a great community service.
SPOTLIGHT ON THE BOARD-MRS. SYLVIA DUNCAN
Many adjectives come to mind when you speak of Mrs. Shirley Duncan. Those being:
kind, gracious, considerate and giving of herself so others may strive for a better life.
Ms. Duncan has been a Board member for several years and is one of most loyal participants. She is always prepared for the meetings by reading the vast amount of information sent out before the scheduled meeting. She actively contributes to the meeting and is a vital part of the governance of this agency.
One important aspect of Mrs. Duncan is her selfless giving to those we serve. She has contributed vast amounts of clothing for children. These clothes are new and stylish so as not to bring any ridicule from peers. This act of helpfulness is truly the spirit of “it is more blessed to give than to receive.” Mrs. Duncan does this and never asks for any recognition or reward.
But Jesus said, “Suffer little children, and forbid them not, to come unto me: for of such is the kingdom of heaven.” Mrs. Duncan forbids them not and such is her kingdom of heaven.
Thank you Mrs. Duncan for all you do.
FOSTER GRANDPARENT PROGRAM FEATURED
As of April 13, 2015 FGP has 60 Foster Grandparent Volunteers enrolled, however there are only 57 volunteers that were active during this reporting period for a total of 6,774 hours @ $2.65 per hour = $17,951.10.
FGP is in the 9th month of the program year. Marcia Mullins, Director, will be collaborating with the CSM Business Office closely on the budget to ensure that we do not overspend in the stipend line. At the end of April we will look at the budget and make adjustment to the volunteer hours accordingly.
On April 1, 2015 the Foster Grandparent Program and the retired and Senior Volunteer Program participated in the annual Mayor’s Day Recognition, “Read to Me Day” at Welch Elementary School.
Mayor Heizer read to the children in two Pre-K Classes and passed out Easter Treat Bags for the children’s Easter Baskets. Since its conception over three decades ago, the Foster Grandparent Program has provided young and old the chance to grow together. Together, nearly 24,000 older Americans volunteer as Foster Grandparents. They give care and attention every day to more than 80,000 children and youth with special needs.
The Foster Grandparent Program is a volunteer program that offers seniors age 60 and older a paid non-taxable stipend to serve as mentors, tutors and caregivers for children and youth with special needs. Foster Grandparents serve 20 hours per week in community-based organizations such as elementary schools, hospitals, day care programs, after-school programs and Head Start programs.
FGP is a program with the sole intent of providing deserving children with a helping hand in their quest for an education and better life.
The healthyhabitathelp.com website and app was developed by CSM from a grant of just over $27,000. It is part of the Healthy Homes Project. The information on the website and application is an overview of potential hazards at residential properties and should be used for general guidance. It is the in the homeowner’s or prospective homebuyer’s interests to know what hazards are common, how they may be identified and how they might be corrected. Viewers of our website and also go to the following site for assistance: http://www.easywaystogogreen.com/wp-content/ART I WHAT YOU NEED TO KNOW BEFORE YOU BUY A HOUSE (Buyers, Sellers)
Potential Hazards With Remediation Steps from Website:
Electric and Magnetic Fields
Mold & Moisture
Private Well Water
Urea Formaldehyde Foam Insulation (UFFI)
PART II WHAT YOU NEED TO KNOW AFTER THE HOME IS OCCUPIED (Owners, Tenants, Landlords)Allergens & Asthma
Household Hazardous Waste
Pesticides in Pressure-Treated Wood
Finding a Licensed Home Inspector
Things to be Aware of with a Foreclosure
Healthy Home Websites
PART II APPENDIX
Lead Warning Statements/Residential Property Condition Disclosure Report Additional Resources
uploads/2013/05/asbestos-house.jpg. Home inspectors hired at the time of a house sale are not required to look for environmental hazards. They will make note of water damage that could lead to mold growth and may note other obvious environmental hazards. Individuals who conduct asbestos and lead inspections must be licensed.
Although the law in most states requires the disclosure of known hazards, a prospective buyer may want an evaluation of the home environment to obtain further information. Interested parties may wish to obtain additional information on hazards.
More information on the website and app help low-income and other homeowners to maintain a healthy home. Occupants should keep it: dry, clean, well-ventilated, free from contaminants, pest-free, safe and well-maintained. Good home maintenance can act to reduce allergens, prevent illness, and reduce injury from accidents. This checklist provides basic guidelines; items may need to be checked more often depending on local conditions and manufacturer suggestions.
COUNCIL OF THE SOUTHERN MOUNTAINS CONSUMER SATISFACTION SURVEY
HEALTHY HABITAT HELP “APP” AND WEBSITE SURVEY CIRCLE ALL THAT APPLY
Circle One: Consumer CSM Staff Stakeholder Community Member Consumer
Gender: Male Female Age: 18-24 25-34 35-49 50-65 Over 65
Please read the following statements and circle one number below which best describes your experience with the HHH “app” or website. 1 is Excellent and 5 is Poor.
1. Strongly Agree With Statement - SA 4. I Disagree With the Statement - D
2. I Agree With the Statement - A 5. I Strongly Disagree with the Statement - SD
3. I Am Neutral - N 6. Statement Does Not Apply - NA
Statement-Circle Number That Applies At the Right SA A N D SD NA
1. I was able to access the “app” with no problems 2. I was able to access the website with no problems
3. The "app" or website helped with the educational part of my weatherization process
4. I was able to identify hazardous condition(s) in my home 5. I was able to identify ways to correct my hazardous condition(s) based on the "app" or website information 6. I am better informed about potential hazards and their remedies based on the "app" or website 7. The "app" and website are easy to navigate8. The "app" and website are constructed in a way that keeps me interested and eager to continue 8. The "app" and website are constructed in a way that keeps me interested and eager to continue 9. I feel more empowered now to keep my home hazard free and to fix any problems that may arise 10. Overall, I am satisfied with the “app” and website and would refer my friends.
Comments/Suggestions for Improvement:__________________________________________________________________
If you would like to be contacted about your experience with the “app” or website, please leave your telephone number and an agency representative will call you. Telephone:_________ Best Time to be Contacted:________
FITNESS CENTER CONTINUES TO SERVE PUBLIC
The Council of Southern Mountains continues to operate a fitness center to serve the needs of McDowell County citizens. The facility is located at 148 McDowell Street in downtown Welch,
WV. The center is fully equipped and will be open Monday through Saturday. The times during the week are 7:30 a.m. to 7:30 p.m. and 8:00 a.m. to 2:00 p.m. on Saturdays with Sundays being closed.
The Center is certified through the Public Employees Insurance Agency (PEIA) and the Humana Silver Sneakers program. A certified Nutritionist/Dietician/Exercise Physiologist/Trainer are on staff. Staff will also be on duty at all times who are trained in CPR, First Aid and A.E.D utilization. There is also a Fitness Technician to assist patrons with the exercise equipment.
McDowell County, according to U.S. Census Bureau health status data compares McDowell County to the state and the nation and reveals disease rates that are significantly worse than the entire United States rate. Four of these diseases: heart disease, obesity, hypertension, and suicide are life-style susceptible illnesses. These major diseases can be influenced with high-quality primary care and intervention and this provides the justification for a quality, state-of-the-art fitness facility in McDowell County. The center also strives to include wellness education.
According to the WV Bureau for Public Health, 44% of the people engage in no physical activity, while the prevalence of obesity is 36.1%, diabetes is 14.9%; hypertension is 42.4% and high cholesterol is 49.7%.
For more information about becoming a member, please contact any CSM staff at 304-436-6800. The cost is a minimal $20.00 per month.